ABOUT US
Phoenix Global Aviation Services, Inc. is a global aviation support company with over 80 years of collective experience in aircraft maintenance and operations on both civilian and military aircraft. We specialize in custom-tailored solutions for international Black Hawk operators including professional aviation management and consulting services; logistics support; pilot, crew, and maintainer training; and aircraft maintenance including inspections, repair, modifications, and upgrades.
With our extensive experience, we are uniquely qualified to provide customers with the training and support they need, when and where they need it, ensuring operators and maintainers have the competency and proficiency to excel in the industry and to accomplish and bring home every mission.
OUR CORE TEAM
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Amanda Parsons (Mandy)
PRESIDENT & CHIEF EXECUTIVE OFFICER (CEO)
An FAA-certified commercial pilot, flight instructor, and aircraft mechanic with over 19 years of experience in the commercial aviation industry. Mandy is also certified to teach English as a foreign language and specializes in civilian flight training, curriculum development, and customer support with experience in flight manual development, data analytics, customer experience development, performance-based logistics, export compliance, and flight instruction. In addition to her career experience, Mandy also has multiple degrees from Embry-Riddle Aeronautical University including an Associate of Science degree in Aviation Maintenance Science, a Bachelor of Science degree in Aeronautical Science & Flight, and a Master of Science degree in Aeronautical Science, Safety, and Adult Education and a certificate in Women's Entrepreneurship from Cornell University.
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Richard Gragido (Rick)
VICE PRESIDENT & DIRECTOR OF AFTERMARKET SUPPORT
A United States Air Force veteran and FAA-certified aircraft mechanic with over 25 years of experience working with military aircraft. Rick specializes in aircraft maintenance and aftermarket support with experience in logistics, maintenance manual development, aircraft delivery, contract negotiations, aircraft depot development and certification, field repair and support, maintenance management, program management, aftermarket product support, and consulting. In addition to his career experience, Rick also has multiple degrees including an Associate of Science in Business Management, an Associate of Science in Aviation Maintenance Management, and a Bachelor of Science in Aviation Maintenance Management from Embry-Riddle Aeronautical University.
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Robert Ostrowski (Rob)
DIRECTOR OF MAINTENANCE & TRAINING
A Retired United States Marine Corps veteran and FAA-certified aircraft mechanic with over 29 years of experience with military aircraft. Rob specializes in aircraft maintenance training, curriculum development, and field service support with experience in aircraft upgrades and modifications, logistics, and field service. In addition to his career experience, Rob also has obtained an Associates of Applied Science degree in Aviation Maintenance Technology from the Eastern New Mexico University, a Bachelor of Science degree in Aviation/Aerospace management, a Master’s of Science degree in Business Administration with concentration in Project Management from Everglades University and is currently pursuing a Doctor of Philosophy degree in Instructional Systems Design and Technology at Keiser University.
GALLERY
OUR STORY
After years of supporting international Black Hawk operators from within the OEM environment, we could no longer ignore what we were seeing: the OEM delivered an incredible aircraft, but the aftermarket support they provided was failing the customer. Operators were asking for help and getting delays. They were asking for flexibility and getting rigid processes. Too often, critical needs were addressed with standardized solutions that didn’t reflect the realities of their missions, environments, or people.
We believed international Black Hawk customers deserved better — not someday, but now. Better access. Better responsiveness. Better support built around how their aircraft were actually flown and maintained. That belief ultimately led us to make a difficult but deliberate decision: to walk away from the OEM world and build Phoenix Global Aviation Services from the ground up.
Phoenix Global exists for one reason: to serve international Black Hawk operators with support that is affordable, responsive, and genuinely tailored to their needs.
We are driven by a deep respect for the people who operate and maintain these aircraft and a passion for helping them realize their full potential. Everything we do is focused on keeping Black Hawk aircraft flying safely, efficiently, and reliably — so our customers can accomplish and bring home every mission.
WHAT DRIVES US
At Phoenix Global Aviation Services, we are passionate about delivering world-class aviation solutions with integrity, innovation, and excellence. Our comprehensive services in aviation management, training, and logistical support are designed to enhance operational capabilities, efficiency, and safety across the industry. Committed to continuous learning and adaptability, we rise to every challenge with expertise, meeting our customers where they are and providing custom-tailored solutions that honor their unique operational needs and ensure shared success.
MISSION STATEMENT
Our vision is to be a global leader in aviation support, setting the standard for innovation, safety, and operational excellence. We envision a future where our expertise in aircraft maintenance, training, and operations, combined with our dedication to continuous growth and learning, empowers our customers to achieve their full potential. By embracing change and fostering a culture of excellence, we ensure operators are prepared to accomplish every mission and return home safely.